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Let customers speak for us
Guarantees
FAQs
Can you make the cord shorter?
For pendant lights, the mounting plate that attaches the pendant light to the ceiling can hide up to 200cm of cord length, and the standard length of the cord is 200cm for most pendant lights. I would recommend keeping the cord length as 200cm and hide the extra length in the mounting plate, just in case you would want to put the light somewhere else or hang it lower later on.
Can you make the cord longer?
Absolutely, please put a note indicating the desired cord length when placing the order.
How bright is the light?
For most lights, the complimentary light bulb is 4W, but the maximum wattage the lamp holder can handle is 100W. Hence, if you think the light bulb is not bright enough, you can simply change it into another brighter light bulb.
Is this light dimmable?
Most of our light fittings work in a dimmable circuit. If the light uses a E27 or E14 bulb, I can provide a dimmable light bulb for you. You would just need to put a note when placing the order.
What is the difference between Hardwire finish and Plug finish?
The plug finish means the end of the cord is a plug - which allows you to plug into a socket.
The hardwire finish means directly connecting the cord to the wires in the ceiling or wall.
Is the lamp adapted to [my country]’s voltage?
These lamps are made to run between 110-220V, but can also run between 85-265V fine.
The cords are CE, UL & CSA certified.
Can I only buy the lampshade?
You can buy the lampshade only and I can give you a 10% off discount - please check out using promo code "SHADEONLY".
Are these lights water-proof? Can I use them for the bathroom?
The lights are moisture-proof, meaning they are fine in a humid environment like in the bathroom with a bit of steam. They are however not water-proof, meaning they are not to be drenched in water or put near a shower where it will be constantly splashed with water.
How to make a 3-head chandelier?
You can make a 3-head chandelier with a mounting disc / bar of your choice: https://www.weaversground.com/collections/light-accessories/products/3-head-mounting-disc-or-bar
If you are buying 3 or more pendant lights, you will receive an automatic 100% off discount on the mounting disc / bar when you add it to cart.
Can I return or exchnage the item?
Return & exchange requests are accepted within 100 days upon receipt of the item. Warehouses that accept returns are listed below:
- Delaware, United States
- Oregon, United States
- Richmond, Canada
- Hayes, United Kingdom
- Nordrhein-Westfalen, Germany
- Nanteuil-le-Haudouin, France
- Queensland, Australia
- Osaka, Japan
- Tokyo, Japan
Please understand that customers will be responsible for the return shipping cost to any of these warehouses, while I will be responsible for the shipping cost back to China. Please contact me at valerie@weaversground.com for the full return address of any of these warehouses or if you have any questions.
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